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Bonar & Son Removals and Storage - Customer Reviews

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From start to finish the service - admin, comms, etc was impeccable. We used the removals service where we did our own packing. They provided boxes, paper and tape. The team are very courageous at all times, friendly, professional and genuine. You get the impression they really enjoy their work, and it’s relentless hard graft but they never stopped smiling and nothing was too much trouble. I would say their approach took all the stress out of moving for us. At the end they asked us to look around the rooms to see if we wanting anything moving before they left. They even spotted that we had a couple of wasps nests so we were able to get someone in immediately to deal with them. We highly recommend Bonar & Son, they really do know their craft.
Lucy L
Tom and Andy did a fantastic job moving me from March to Yeovil. Nothing was too much trouble and they literally took care of everything.
Paul Murden
Couldn’t recommend this company more highly. Efficient, kind, enormously helpful, wonderful support during the stress of moving
Francis des Rosiers
Really pleased with the move Tom and Andy did for me. Thoroughly recommend them, nothing was too much trouble.
Paul Murden
They say moving house is stressful - yes it is! However, Andy, Emma, Tom, Tim, James and Cameron all made every effort, going above and beyond, to ease the stress. Despite heavy rain, and difficult access, nothing was too much trouble. A huge thanks to them all.
Chris and Jane Clark
The guys were amazing ! Nothing too much trouble for my parents … they made the move as stress free as possible ! Highly recommend
Andrea K
What a brilliant removal company - from the friendly voice of Emma on the phone to our excellent 5 removal men who made the job of moving house stress free ! Nothing was too much trouble and they did it all with a smile - 5 star and recommend highly
Diane and Richard kwiatkowski
I can't praise this team enough!! They went above and beyond and worked incredibly hard to help us move our offices this week commencing 14th Aug 2023. Upstairs and down and up again, taking things apart, putting them back together again. Nothing was too much for them. We could not have done it without you! Thank you!
Sarah - Camprop Construction
This excellent family run business moved me a few weeks ago and I can't recommend them highly enough. I had the full pack and removals service and the team made what can often be a hugely stressful time a walk in the park. The team are extremely professional, from initial contact, quote and visit from Emma to the guys who conducted the two-day pack and move; Andy, Tim, Ross and Tom were excellent. Who knew moving could actually be fun?! The team are so competent and careful with your belongings that you can relax and enjoy the chats and banter, which really made it a pleasant experience. Would use this highly competent and friendly team again in a heartbeat.
Absolutely brilliant service. Despite torrential rain (the worst day for months!), Emma, Andy, Tim and Matt completed the job with efficiency, care and good humour. Never believed it could have gone so smoothly - even if the sun had been shining. Very grateful to you all.
Nick Ruston
We wanted to send a massive thank you to you and the team for making our move a joy. The day ran smoothly and calmly and your team was a huge part in this. We will look back on the day with fond memories and will be sure to recommend your services in the future. Thank you.
Mrs W Harrison, St Neots
Cannot praise these guys enough. We had two days of packing and then they moved our 4 bed house into storage. 3 weeks later they moved it all out again into our new house. Really careful, well packed, no damage, friendly and hard working. Thank you!
R Green, Cambourne
First class service. Bonar & Son accommodated us at very short notice. Emma in the office went out of her way to make it all happen. The fantastic four Tim, Tom, Mathew and Cameron, wrapped and packed everything, they were cheerful, polite and professional.
Linda Hurren
A note to say how happy we were with your team;Tom, Ross and Matt on our removal day. Very efficient, friendly and amenable. Took much of the stress from us.
Please thank them again and a couple of photos attached!
We are glad we chose your company. Friendly and efficient throughout.

D and A Foot
Huge thanks to the Bonar & Sons Team for outstanding service during our move this week. Moving can be massively stressful, and Bonar & Sons were just fantastic.
Richard Scobey
Excellent and friendly service. Did a brilliant job of moving and storing our upright Bechstein piano.
We would recommend your service to anyone.
Many thanks.
Fran and Terry East
Emma stored my boxes which were delivered from another country and delivered to me.

Emma was very professional, responsive, punctual and kind. I would definitely use the service again. Highly recommended!
J Lim, Cambridge
I want to thank you and the team for an absolutely outstanding 5 star service.

The care and attention from the first meeting, to the last box being brought to our new home was second to none.

I have moved 6 times in my life and the service from Bonar and Son was without doubt the absolute best experience.

A big thanks to Tom, Matthew, Cameron and Tim who were all exceptional, professional, courteous at all times.
M Romer move to Scarborough
All the guys were exceptional, they made what could have been a highly
Stressful day into a well organised and joyful one.
M Sheridan, Ely
Im not surprised at all at all the other amazing reviews these guys have got as they were absolutely brilliant. It starts with the lovely Emma in the office to Andy going out of his way to provide Paper, boxes and Sellotape at really short notice a few days before the move. On the day of the move Tom, Tim Matt and I think it was Cameron were all on time ready to go. I cannot believe how well drilled and co ordinated they were and worked so well together considering there was four of them on the day. When we got to the other house my parents were moving into we had a little bit of a scare in not knowing where both my parents medication was. My Dad literally only packed one box and forgot which one it was and failed to mark the box with what room it was from. Anyway Tom and the boys literally helped open boxes in the dark which isn't part of the agreement just to find the medication for my parents" that for me shows that not only are they bloody nice people but they genuinely care for their customers! 5 stars isn't enough for these guys, if you need to move house do yourself a favour and use Bonar and Son! I want to move again just so I can use them :)
steve king
A super removal service from start to end. The booking process was made simple and easy for us, the team that supported our move were polite, friendly and couldnot do enough to help us. I can't highly recommend this removal service enough.
A super removal service from start to end.
The booking process was made simple and easy for us, the team that supported our move were polite, friendly and could not do enough to help us.
I can't highly recommend this removal service enough.
We could not have moved house as smoothly as we did without the 3 professional, lovely and hard working young men!
They were absolutely fantastic and moved items carefully!
We enjoyed their company throughout our move and I would highly recommend this company to all! Thank you so much!
Stacey Allan
Bonars helped my parents move recently to Lichfield and the men were very professional and courteous throughout. They were careful with everything and double checked we were happy where everything was before they left. Would definitely recommend.
Mrs L Jackson. Lichfield
We cannot recommend Bonar and Son enough, every stage of the process with them was a pleasure. Due to CoVid an assessment was made with Emma over Zoom and this ran very smoothly, Emma is a lovely and helpful person to deal with. We had to change a moving date a few times and each time Emma was brilliant and super-flexible, holding dates for us and working patiently with us until we could finally move. We had help packing up our kitchen which was a Godsend with two small children. Then the removal day itself was excellent, the team were courteous, efficient and really lovely. They took huge care with everything, took down and put up our beds, did everything without any fuss or bother, even items we should have done a better job of packing. They were also great with our kids. We would only ever use this service from now in, please don't hesitate in using them, you'll be hard pressed to find better value or a more professional company to use in this area.
Rob Cooper
Absolutely fantastic family company - they go above and beyond to get the job done - really friendly, make a stressful move day far easier and even enjoyable, wouldn't hesitate to recommend them!
K Butterworth
Highly recommended!! We had a complete pack and move. The chaps were all lovely. Strong and hardworking as you’d expect, but also really considerate, checking how we’d like things packed, and super careful with all our things. Nothing was damaged or broken! We actually had a good laugh with them - a first for moving house!! We’ve moved quite a few times over the years, so have used a few companies - this company is definitely the best we’ve worked with. Before they left, they asked us to look round the house to check everything was where we wanted it. Nothing was too much trouble. Some advice though - lots of tea and biscuits will be required :)
R Kemp
We used the packing & removal service. We cannot praise Bonar's highly enough. Everything was packed with great care in reams of tissue paper. All boxes clearly marked so we knew exactly what was in them & where they needed to be put in the new property.
On moving day the lorry was packed quickly and efficiently. On arrival at the new property they asked us where everything was to go and made sure we were happy with it all & that we didn't want anything moving around before they left.
The team of lads were very polite and friendly.
An excellent service, highly recommended
Brian & Kathy Summers
Thank you Tom, Matt and Cameron for making our run so smoothly, so professional, polite and helpful
Malcolm and Helen Parr
Terrific from start to finish. Short notice given, and Saturday move. Carried out by the wonderful Tom & Matt, ably assisted by Carly. Thanks too to Emma on the phone.
Mark Sells
A completely amazing team. Second time I've used Bonar & Sons, and can't recommend them highly enough. Professional yet friendly.
Nothing is ever damaged.
They clearly take pride in their work, and enjoy it too.
Thank you Tom, Matt & Cameron. Emma too - thank you.
Luise Renwick
A very professional service. Nothing was too much trouble. Tom and Matthew were helpful and friendly and most important of all took care of our possessions. Good value for money.
Ian and Jackie Langworthy
Excellent service. Staff were very friendly and could not be more helpful. Would definitely recommend to others.
Stuart Johnson
Excellent service from start to finish...
Good value for money,Definitely happy we didn’t try doing it on our own.( more stuff than you think)
The team couldn’t be more helpful..
Just wish I could remember the correct name for each of them..
Will recommend this company to anyone..
Mr D Hansford
We had the full team to pack and move our home and they were brilliant throughout. Despite snow and rain on the moving days, not to mention the very tricky entrance to our new drive (well done Tom!), and upmteen boxes of books to be carried up to the second floor (mostly thanks to George and Steve) they remained cheerful and helpful to the very end. They were not phased by hoisting our enormous mattress up through the stairwell, navigating the narrow stairs to the upper floor, getting our welsh dresser in place, or by getting our upright piano down and up and over our front door step. Even though it was late when they left, they were still asking if we wanted anything moved around. I felt like I was saying goodbye to friends at the end of the day. Thank you all!
Melissa Dell'Anno
What an amazing team. A very last minute, just before Christmas, move and thanks to Bonar & Son we did it! So efficient, amiable, helpful and accommodating Thank you to you all. Would totally recommend them head and shoulders above anyone else we've used in the past.
Mrs G Couch
We have used this family firm three times in 18 months, which tells you something! They are professional, friendly and helpful. On the day of the moves, nothing was too much trouble.
Mrs Carr
We initially wanted a removal company that was local and Bonar and Son came highly recommended. We contacted Emma with a view to assisting us with our forthcoming re-location to the West Country and Emma came round to have a look at what we had got in the way of possessions that we would be taking with us.
Emma later sent us our quote for the re-location which come back very favourable and fair considering the distance they would be travelling in their transport with our
The Team of Tom and George as your removers were fantastic, they worked really well together, were funny and and we all had a relaxing but busy day on the day of our move.
They were as professional, diligent, hard-working and great company when we all met up again in the West Country.
I would highly recommend Bonar and Son for all your removal needs, Emma and Andy are just so nice, friendly and unassuming, nothing is too much trouble for them and Tom and George are the perfect duo for your removal team.
Thanks for everything you all did to make our re-location as smooth as possible, we couldn't have done it without you.
Kevin and Beverley
Sitting down after waving off the removal team and reflecting on the day. I will only have good memories of this momentous day, as the team were hard working and cheerfully changed the position of heavy furniture and took part in my enjoyment of making our new house feel like home. I can highly recommend Bonar & Son.
Mrs Done
A wonderful, friendly and thoroughly professional team. Nothing was too much trouble for them. If you want a stress-free move, it has to be Bonar and Son EVERY time. Thanks to you all. Nigel and Jo.
Mr and Mrs Harris, St Ives
From start to finish the service was excellent. On the day before and on the day of the move, the guys that helped us move could not do enough for us. A professional and personal approach from all concerned. I would recommend the company without hesitation.
Mr S Sumner
Bonar and sons are a fantastic team. They are polite, respectful, tidy and helpful, no job is too big or too small for them to do for you. I would highly recommend them. They are worth every penny
Nicola Pandya
Sitting down after waving off the removal team and reflecting on the day. I will only have good memories of this momentous day, as the team were hard working and cheerfully changed the position of heavy furniture and took part in my enjoyment of making our new house feel like home. I can highly recommend Bonar & Son.
Yvonne Done
Fantastic service. Lads were punctual, hard working, courteous and nothing was too much trouble.
From the initial visit and throughout the move highly professional.
Would recommend these guys to anyone.
Mr Woodward, St Neots
We highly recommend Bonar and sons for removals, who were recommended to us. Efficient, hard-working, cheerful team - many thanks again!
Mr Luckhurst, Cambridge
A really friendly, approachable, efficient, thorough and professional team.
We used the full packing service for a long distance move over two days.
We got a good impression right from Emma's visit to estimate time and costs, and we were grateful that the company provided costs for various combinations of services as our situation changed.
Communication was excellent. When we were messed around by our chain, Emma was reassuring and worked behind the scenes, allowing us to move on the required day.
The removals team were great on both days, carefully packing and loading, overcoming logistical challenges at our new property, keeping us informed, and working tirelessly throughout. We are so pleased to have used Bonar & Son and highly recommend them.
Emily B
Recently moved, third time I have used Bonar and Son to move us. Highly recommended.

The team worked so hard, were very helpful and polite, at a time which is inevitably quite stressful. They took care in moving our possessions, including an upright piano.

Hope not to be moving anytime soon, but who knows - if so I will definitely be calling Emma and the team.
M Speller, Cambridge
Just a short e-mail to say thank you to you and the lads for your excellent service last Tuesday. You made it as smooth and stress free as it could possibly be.

We're now settling into our new home.
Mr & Mrs Leith, St Ives
On time, efficient, pleasant and careful in short everything you want from a removals firm. The team were so willing to help they made the move so much less stressful. Great Job thank you!
Jessica Swift
A first class service, on time; courteous; efficient; friendly; nothing too much trouble. An excellent family business. Would highly recommend.
Mrs J Powell